REFUND & EXCHANGE POLICY

Not Satisfied? You’ve reached the right spot!

REFUND POLICY

  • We have a 14 day return policy, which means you have 14 days within receiving your online order or in-store purchase to be eligible for a refund or exchange.
  • Item must be in its original, unused, unaltered & unwashed condition in which you received them in.
  • Proof of purchase is also required, either original receipt from the store or the email invoice if purchased online.
  • Delivery fee’s if any for your return shipment are at your own cost.
  • In Store Orders: Refunds can be made by cash or original form of payment.
  • Website Orders: Refunds can only be returned through the original form of payment.

EXCHANGE POLICY

  • We have a 14 day return policy, which means you have 14 days within receiving your online order or in-store purchase to be eligible for a refund or exchange.
  • You can exchange the item to any other item available in-store or online. Any difference in price will be at an additional cost to the customer.

DELIVERY & SHIPPING

KuwaitWithin 24 Hours
GCC Countries3 – 5 Business Days
Europe5 – 7 Business Days
Asia 5 – 10 Business Days
USA & Australia5 – 10 Business Days
  • Please note that orders during Public/National Holidays may experience additional processing days.